Unified Communications offers organizations a cohesive system of communication. It enables employees to better connect with one another, remote offices, and customers, while giving management a better understanding of communication expenditures.
Unified communications as a hosted, managed or usage-based solution delivers the additional bonus of provider-supported maintenance, customer care, and technical support.
Examples of some UCaaS services include:
- Voice and telephony, including mobility
- Meeting solutions: audio conferencing, video conferencing and web conferencing
- Messaging: email with voicemail and unified messaging
- Presence and Instant Messaging
- Clients, including desktop clients and thin browser clients
- Communications-enabled applications, like integrated contact centers, communications platform as a service and workstream collaboration
Contact Arcus for an assessment of your current voice solution. We’ll identify any gaps, areas of improvement and options for future voice collaboration solutions.
Providing a single point of contact to IT & business decision makers in evaluation, pricing, project management, and ongoing support.
