Unified Communications offers organizations a cohesive system of communication. It enables employees to better connect with one another, remote offices, and customers, while giving management a better understanding of communication expenditures.
Unified communications as a hosted, managed or usage-based solution delivers the additional bonus of provider-supported maintenance, customer care, and technical support.
Examples of some UCaaS services include:
- Voice and telephony, including mobility
- Meeting solutions: audio conferencing, video conferencing and web conferencing
- Messaging: email with voicemail and unified messaging
- Presence and Instant Messaging
- Clients, including desktop clients and thin browser clients
- Communications-enabled applications, like integrated contact centers, communications platform as a service and workstream collaboration
Contact us for an assessment of your current voice solution. We’ll identify any gaps, areas of improvement and options for future voice collaboration solutions.
Taking an agile approach to moving business into the digital age. Services include business process optimization, digital business transformation, Shared Service Center / Center of Excellence, Business Technology Alignment, M&A Due Diligence.
